Bosh Terms and Conditions

Last updated: 1 June 2026

Key Terms

The Bosh app is software recognised by HM Revenue and Customs (HMRC) as compatible with Making Tax Digital requirements. If you are an individual who operates a business or otherwise receives self employed income in the UK that is wholly or mainly in connection with your trade, business, craft or profession, it will enable you to prepare and submit tax information to HMRC.

The information in your suggested income tax and/or VAT return is a combination of transaction details from your nominated connected bank account containing your business transactions and the suggested and/or your categorisation of these transactions. A suggested categorisation may be made by Bosh but must be confirmed as correct by you. All of the information that forms part of your tax return must also be confirmed as accurate and correctly classified by you ahead of a submission.

Bosh is a software tool only. We do not provide accountancy services, tax advice, financial or legal advice. Any information provided through the app is for general guidance only and is based on publicly available HMRC information.

Our rates for our subscription packages are as follows:

Bosh – £3.99 per month plus VAT
Bosh + (plus) – £7.99 per month plus VAT
Bosh + (plus) VAT – £11.99 per month plus VAT

When you download the app, you will be entered into a 30 day free trial. At the end of the trial, your nominated payment method will be charged at the rate of your subscription package. You can cancel at any time through the Bosh app.

We strive to keep prices as low as possible for our customers, but occasionally we may need to apply price increases. As such, we reserve the right to increase the subscription rates and will give you 14 days’ notice before this happens.

We may change, update or replace these terms from time to time, for example to reflect changes in our services, applicable law or industry practice. The current version of the terms is always available at www.bosh.tax/terms-and-conditions/, which is the version that applies to your use of the Bosh app. We recommend you check this regularly.

Terms and Conditions

By clicking to accept, downloading the Bosh app, signing up to a subscription package or using any of our services, you are agreeing to these terms and you agree to comply with them.

If you have any queries about what these terms mean, please contact us.

1. Meaning of certain words

In these terms: We use the words “Bosh”, “The app”, “we”, “us” and “our” when referring to Bosh, a trading name of Eris AI Ltd. We are a company incorporated in England and Wales (Company number: 16897305). Our registered office is Cuthberts Cottage, Stannington, Northumberland NE61 6EG.

When we use the words “you”, “your” or “yourself” we are referring to the person to whom we are providing our services.

When we refer to “terms” we are referring to these terms and conditions, that apply to your use of the Bosh app and all other services provided by us.

2. Where to find information about us and our services

You can find everything you need to know about us, Eris AI Ltd, our services, and our subscription packages on our website (www.bosh.tax). Please also refer to our Key Terms section at the beginning of these terms.

3. Your obligations in relation to the nature of our services and our entire agreement with you

The services provided by us are intended for use by self employed individuals in the UK who are acting wholly or mainly in connection with their trade, business, craft or profession, and not for consumer purposes. You represent and warrant that these terms are entered into on the basis that you are acting in the course of a business, trade, craft or profession, and not as an individual consumer (as defined in any applicable consumer protection legislation).

These terms constitute the entire agreement between us in relation to your use of our services. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these terms and that you have no claim for misrepresentation based on any statement in these terms.

4. The services we offer you

When you sign up to one of our subscription packages, we will provide you with the automated tax return services we make available to you through the Bosh app, which you may use for your own internal business purposes during your subscription term.

Our Bosh and Bosh + subscription packages assist you with making your MTD quarterly submissions for income tax.

In addition to the above, the Bosh + VAT subscription package assists you with making your VAT return.

Your subscription term starts on the date you first access the services and runs for an initial term of one month. Your subscription will then automatically renew for successive one month periods unless you cancel through the Bosh app (or we give you written notice at least 7 days before the end of the current subscription term). Any cancellation by you will take effect at the end of the current subscription term and we will be under no obligation to refund, credit or compensate you for any fees paid in respect of any subscription period, regardless of whether you use the services or not.

5. Advertising and Referral Promotions

References in our marketing or within the Services to:

“Automated tax returns”;
“Tax done automatically”; and
“Automated tracking of income and expenses”

refer to the automated categorisation of financial transactions and the generation of an income statement, which are used as the basis for Making Tax Digital (MTD) submissions.

While these processes are automated, they rely on the information available to the system and may require user input, review, and correction in line with your responsibilities and liability within section 6 of these Terms and Conditions.

From time to time, we may offer referral promotions (for example, “Buy you a beer” or similar incentives). Where such promotions apply:

We will credit your account with a monetary amount (£6.50 as it represents the cost of an average pint of beer) as a goodwill reward;
The form, value, and availability of any promotion may be changed, suspended, or withdrawn at any time without notice;
Promotions may be subject to additional eligibility criteria, including but not limited to successful referrals, account status, or geographic limitations; and
We reserve the right to withhold or reverse any promotional credit in cases of suspected abuse, fraud, or breach of these Terms.

Any promotional credit applied to your account will be automatically categorised within the Services. This categorisation is indicative only, and you remain responsible for determining the correct tax treatment of such amounts.

6. Your responsibilities and liability

You are not permitted to:

reverse engineer, decompile or disassemble, the Bosh app or any of the underlying ideas, features, structure or organisation of our services;
attempt to gain unauthorised access to the Bosh app or assist a third party to do so;
use the Bosh app in a manner that violates applicable law or reasonable information security practices;
repackage, resell, licence or otherwise sell any of our services; or
access the Bosh app in order to (i) build a product or service which competes with our services; (ii) build a product using similar ideas, features, functions or graphics of the Bosh app; or (iii) assist a third party to do (i) or (ii).

When you use the Bosh app to submit information to HMRC, you authorise us to transmit that data to HMRC on your behalf using the credentials and permissions you have provided or approved. You acknowledge that we act only as a technical intermediary to facilitate the submission and not as your tax agent or adviser. You remain solely responsible for your tax affairs, including the accuracy, completeness and timeliness of any information submitted through the Bosh app.

You are solely responsible for:

reviewing and approving all data before submission to HMRC;
ensuring that all information submitted is complete, accurate and correctly classified; and
meeting all applicable tax deadlines and legal obligations.

We may provide suggested transaction categorisations. These are automated suggestions only and must not be relied upon without verification by you.

You acknowledge that we are independent of, and have no liability arising from, any third party tools and/or software that you may use to access and/or use our services. You acknowledge that any terms and conditions governing your use of these tools shall not form part of these terms. You will ensure that your use of any third party tools and/or software complies with all applicable law and any sector specific regulation and industry best practice.

You will keep accurate records and receipts as required by HMRC to support your MTD submissions and/or VAT submissions. You will retain them for seven years following the tax year to which your tax return relates.

You must inform HMRC about all your sources of income and the amounts you receive, including but not limited to, any PAYE, self-employed, pension and/or rental income as well as any benefits received in every tax year. You must also provide honest, accurate and correct details of the money you have spent for the purposes of your work or business, and provide documentary evidence to support your spending if this is requested by HMRC.

You shall use all reasonable endeavours to prevent any unauthorised access or use of the Bosh app and in the event of any such unauthorised access or use you must promptly notify us. You will be wholly liable for non-compliance with these terms by any third party permitted to access the services (including any AI Technologies provider) as if that third party were you.

You must not misuse the Bosh app or any of our services including by introducing, accessing, storing or distributing any viruses, trojans, worms, malware, defects, logic bombs or other materials which are malicious, technologically harmful, defamatory, infringing, destructive or that facilitate any illegal activity. You must not attempt to gain unauthorised access to or in any way attack the Bosh app or any server, computer or database connected to our services.

7. Our fees

Our fee

Bosh – £3.99 per month (plus VAT) payable monthly in advance by recurring card payment
Bosh + (plus) – £7.99 per month (plus VAT) payable monthly in advance by recurring card payment
Bosh + (plus) VAT – £11.99 per month (plus VAT) payable monthly in advance by recurring card payment

You must provide accurate and complete information for a valid payment method that you are authorised to use. You will be billed either through the payment method you provide, such as a credit card. You must promptly notify us of any change in your invoicing address and must update your payment account with any changes related to your payment method. By purchasing a subscription, you authorise us to charge your payment method on a recurring basis for (a) subscription fees; (b) any and all applicable taxes; and (c) any other charges incurred in connection with your use of any services. The authorisation continues from the applicable subscription terms until you cancel as set out in these terms. If we fail to receive payment from your payment method, you agree to pay all amounts due on demand. Any amount not paid when due will be subject to interest at a daily rate of 2% above the Bank of England base rate commencing on the date the fees were payable until the fees have been fully paid. You will reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by us to collect any amount that is not paid when due.

If we fail to receive payment from your payment method and it is not remedied within 14 days of our reminder, we may immediately suspend, or cease to provide, our services and/or terminate your subscription.

Subscription fees are generally non-refundable except where required by law.

We strive to keep prices as low as possible for our customers, but occasionally we may need to apply price increases. As such, we reserve the right to increase the subscription fees and will give you 14 days’ notice before this happens, with such increases being applied from the beginning of the next subscription term.

8. How these terms may be terminated

We may terminate all or part of these terms:

at any time upon giving you 7 days prior written notice;
you fail to pay any fees due to us on the due date for payment and remain in default not less than 14 days after being notified in writing to make such payment.

Either you or us may terminate all or part of the terms upon:

the other committing a breach of any of the material terms of these terms and (if such a breach is remediable) failing to remedy that breach within 14 days of being notified in writing of the breach; or
the other becoming insolvent, bankrupt, having a receiver appointed over the whole or any part of their assets, having an administrator appointed, entering into any composition with creditors generally, is wound up or any step being taken towards any of these events.

9. FCA Registration and Data Protection

We are registered with the Financial Conduct Authority (FCA) as an authorised PSD agent of Finexer. Our FCA reference number is 1053300. Finexer Ltd is authorised by the FCA under the Payment Services Regulations 2017 firm reference number 925695 as an Authorised Payment Institution to provide account information services and payment initiation services.

We are a recognised HMRC MTD software provider.

We each act as a separate, independent controller of the personal data we handle in connection with our services. This means we are each responsible for our own compliance with data protection law, and we are not processing personal data on each other’s instructions.

We are the controller of the personal data we collect and generate to provide our services, including connecting to your bank data, working out which information is relevant, preparing your return, verifying identity, preventing fraud, meeting our regulatory and HMRC obligations, and improving our service. How we use that personal data is explained in our Privacy Policy. Where you are an individual, you are a data subject in relation to your own personal data, and the Privacy Notice explains your rights and how to exercise them.

If you give us personal data about anyone else (for example people connected to your tax affairs), you confirm that you are entitled to share it with us and that you have given those people any privacy information they need about how we will use it, as described in our Privacy Policy. You’ll only share personal data that is relevant and necessary for us to provide our services.

We will each comply with the UK GDPR, the Data Protection Act 2018 and other data protection laws that apply to us. We will each keep personal data secure using appropriate measures, and we will each deal with requests and complaints from individuals that relate to our own use of their personal data.

If something goes wrong, for example a personal data breach affecting the information we share, we will let each other know without undue delay and give reasonable help so we can each meet our legal obligations, including telling the Information Commissioner’s Office or affected individuals where the law requires it.

We will only transfer personal data outside the UK where there is a lawful basis and an approved safeguard in place to protect it.

10. Our intellectual property rights

You acknowledge and agree that we own, and solely retain, all intellectual property rights, title and interest in the Bosh app and our services.

You acknowledge that you shall have no rights in or to our intellectual property rights other than the express rights granted to you in these terms. Nothing in these terms shall act to assign any of our intellectual property rights.

11. Our responsibility and liability

We do not guarantee that the Bosh app will be available at all times or free from errors. Access may be interrupted for maintenance, updates, or factors outside our control.

Except as expressly and specifically set out in these terms or as required by law, all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from these terms.

The Bosh app relies on third-party providers, including banking data providers and HMRC systems. We are not responsible for the availability, accuracy, or performance of such third-party services.

We are not responsible for events outside our control. If our provision of our services or support for the Bosh app are delayed by an event outside our control (whether caused, for example, by inclement weather, fire, flood or other natural disaster, accident, trade dispute, government action, epidemic, pandemic or any other reason beyond our control), then we will contact you as soon as practicable to let you know and we will take steps to minimise the effect of the delay. Provided that we do this, we will not be liable for delays caused by the event.

We are not responsible for any losses, penalties, interest, or additional tax liabilities arising from:

incorrect or incomplete information provided by you;
your failure to review submissions prior to filing;
errors in third-party data sources (including bank feeds); or
downtime, delays, or failures in HMRC systems or third-party integrations.

We will not be liable for the outcome of your Tax Refund claim, Tax Return, quarterly MTD submissions or any potential late filing fines.

You are solely responsible for any decisions, actions or processing you may take or decide not to take arising out of or in connection with the services and/or for results obtained from their use and for conclusions drawn from such use. We shall have no liability whatsoever to you as a result of any action, claim, loss, damages or expenses, direct or consequential, suffered by you due to your reliance on or use of the services or other information obtained via the services.

Our liability to you, arising out of, in connection with, the performance (or non-performance) of these terms and our services is limited as follows:

we shall not be liable to you, whether through our agreement, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
our total liability to you for all other losses arising under or in connection with these terms and the services provided to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to 100% of the total fees paid by you for services in the 12 month period preceding the date upon which the claim arose.

Nothing in these terms shall limit or exclude our liability for:

death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
fraud or fraudulent misrepresentation;
any other matter in respect of which it would be unlawful for us to exclude or restrict liability.

Notwithstanding the foregoing, we do not warrant that the provision of our services and the Bosh app shall be: uninterrupted, accurate or error-free; nor that the services will be suitable to meet your intended objectives or predict an outcome with respect to any specific person. Our services and all materials and content available through the Bosh app are provided “as is” and on an “as available” basis. We do not warrant as to the accessibility or functionality of the services or the Bosh app. To the extent permitted by law we exclude, whether express or implied, warranties, guarantees, conditions, representations and undertakings of merchantability, fitness for a particular purpose relating to the services and all materials and content available through the Bosh app.

12. Confidentiality

During your subscription term, we may each come across confidential information belonging to the other, for example business plans, customers, finances, pricing, technical or product information, and the personal and financial information handled through the Bosh app. We will keep your confidential information secret, and you will keep ours secret too. Each of us will use the other’s confidential information only for the purposes of these terms and won’t share it with anyone else except as set out below.

We may each share the other’s confidential information with our own employees, officers, advisers and contractors who need it for these terms, as long as they are bound by confidentiality obligations at least as strict as these. We may also disclose the other’s confidential information if we are required to by law, a court, or a regulator (including the Financial Conduct Authority or HMRC), and where we’re allowed to we’ll tell the other first so they have a chance to respond.

None of this applies to information that is or becomes public through no fault of the person who received it, that the person receiving it already knew before it was shared, that they work out independently without using the other’s confidential information, or that they lawfully get from someone else who is free to share it.

We will each take reasonable steps to keep the other’s confidential information secure. When these terms end, we will each, if the other asks, return or delete the confidential information we hold, except for anything we need to keep to meet our legal, regulatory or record-keeping obligations. These confidentiality promises carry on even after these terms end, for as long as the information stays confidential.

13. Complaints

If you are not happy with our services, please let a member of our staff know as soon as possible. In the majority of cases your complaint will be resolved immediately. If you wish to make a formal complaint please write to us at the following address:

Complaints at Eris AI Limited
13-17 Whitby Street
Hartlepool
TS24 7AD

If we receive a complaint, we will acknowledge your complaint promptly; and try to resolve it as quickly as we can. If we resolve it to your satisfaction within 3 business days of receiving it, we will send you a written summary confirming this.

If we can’t resolve your complaint within 3 business days, we will keep you updated and send you our final response within 8 weeks of receiving your complaint. If we are unable to provide a final response within 8 weeks, we will write to explain why and tell you when you can expect one.

Because we are regulated by the Financial Conduct Authority, you may be able to refer your complaint to the Financial Ombudsman Service (which is a free, independent service for settling disputes) if:

you are unhappy with our final response; or
8 weeks have passed since you complained and you have not received our final response.

You normally have 6 months from the date of our final response to refer your complaint to the Financial Ombudsman Service. You can contact them at:

website: www.financial-ombudsman.org.uk;
email: complaint.info@financial-ombudsman.org.uk;
phone: 0800 023 4567; or
post: Financial Ombudsman Service, Exchange Tower, London E14 9SR.

The Financial Ombudsman Service can consider complaints from eligible complainants, which include individuals and smaller businesses. If you are not an eligible complainant, you may not be able to use the service, but you can still pursue your complaint through the courts (see clause 15 below).

14. Amendments we may make to these terms

For material changes, we will give you reasonable prior notice before the changes take effect. Non-material changes will take effect immediately when we notify you.

If you continue to use the Bosh app after changes take effect, you accept the updated terms. If you do not accept a material change, your sole remedy is to stop using the app and terminate your subscription.

15. General terms that apply

If any provision of these terms (or part of any provision) is found by any court or authority to be invalid, unenforceable or illegal, the provision shall be deemed separate from its surrounding provisions which shall remain in force.

Failure by us to exercise or enforce any right under these terms shall not be deemed to be a waiver of that right.

Obligations by their nature intended to survive termination of these terms shall survive.

Notwithstanding clause 13, these terms and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with English law and fall under the exclusive jurisdiction of the English courts to settle any disputes.